Kind Words from Clients

Jennifer is a fabulous agent. She is the sole reason we received a sales price which was significantly higher than expectations. Our parents lived in their home in Daly City for over 60 years and it was in need of many cosmetic improvements and upgrades. We were somewhat apprehensive about making a sizeable investment in the house but Jennifer convinced us that the house would sell more quickly and for a higher price with the improvements. And, indeed it did. We received numerous offers after one open house weekend at phenomenal prices. The close was fast and Jennifer babysat the transaction through to closing. We were extremely pleased.

Jennifer is a great technical agent in that she understands the market, pricing and transaction details, so well. But even more impressive, is her ability to work with all the various parties involved. We very much enjoyed working with her and appreciated the support and her ability to get the job done. There are so many decisions, actions and tasks needed for sale and she handled all of them professionally and with consideration and compassion. She handled all the details so we didn’t have to.

She is the best!!!!
— Carol B.
We were immediately drawn to Jen’s generous laugh, positive spirit, and knowledge of the vagaries of the San Francisco real estate market - and knew instinctively that she would be someone great to have on our side as first-time home buyers in a competitive market. Jen continually impressed us with her responsiveness, dedication, and great eye to detail and visual aesthetics. She seemed to always be thinking about us as she saw new inventory coming onto the market on broker tour or received off-market opportunities. Jen was our cheerleader and worked tirelessly to identify compelling options. She always provided her opinion, but never made us feel uncomfortable with it. If you want a realtor that is on your side through thick and thin, Jen’s the one!
— Lena & Ben B.
Jennifer helped us buy our first home in San Francisco and we are so thankful that we got to work with her! Throughout the whole process she was always patient with us, managing expectations while keeping us sane at the same time. She kept up with our changing tastes over the course of many months, and always had our needs in mind when previewing listings. As first time home-buyers her experience and expertise was especially helpful—we could always trust Jennifer’s opinion when she reviewed disclosures in detail with us. After our closing she continued to check in on us regularly, reaching out to the selling agent on our behalf when necessary to ensure our transition into our new home was as smooth as possible. Thank you so much!!
— Stephanie & Vincent S.
Jen is the best!! We could not be happier with the entire experience of working with her to sell our home in San Francisco. From the first meeting, all the way through to the closing and beyond, Jen expertly guided us through the process informing us of key details and helping us make quick decisions. All the way through I was confident that the marketing materials she created, the photography, staging, documentation, pre-marketing etc. was first rate so that our home was presented in the best possible way to the right audience. And most importantly, no detail gets past Jen - she is on top of everything! Beyond the details though, she is an expert negotiator and I couldn’t be happier having her represent us. Our sales price literally exceeded all of our expectations - 18% over asking! She is a true partner that works above and beyond to offer her clients the absolute best experience. And with her positive attitude, can-do approach, NYC-tested real estate chops, she is an absolute delight to work with. I truly can’t sing her praises enough and highly recommend her for both selling or buying a home. We look forward to working with her to buy our next home.
— Ceci & George P.
As first time home buyers, Jennifer expertly guided us through an unfamiliar and frightening process. Enthusiastic, genuine and immensely patient, she was always available to answer our many questions. The few times she did not have an immediate answer, there was no pretending, but she immediately went to work to hunt down the answer. What was even more wonderful than Jennifer’s detailed knowledge of the San Francisco market, her eye for detail, and her proactive approach to disclosures and the whole closing process, was her empathy. Jennifer would ask probing questions to make sure we were not outpacing ourselves, provide examples and comparables when hesitating and doubt set in, without ever rushing or pushing us into decisions. She was there whenever we needed her, and we ended up with a great house!
— Han & Sofie V.
House hunting in the Bay Area is an exhausting process, but Jennifer brought enthusiasm and determination to each new house we considered. While optimistic, she was also very real and helped manage expectations and protected us from potential bad purchases. She brought extensive San Francisco real estate knowledge to the table and was always patient in providing it to us. When the time came for our final offer, Jennifer was able to get our offer accepted without other competition, demonstrating her rapport with the listing agent. Now that we are happily settled, we are so grateful for Jennifer’s guidance throughout the entire process. We will definitely use her again and gladly recommend her to our friends and family.
— Brian & Caroline C.
Jennifer helped us buy our first home in San Francisco! We just moved here from the east coast and really relied on her to guide us through neighborhoods to consider + the differences in the process out here. She made the experience seamless - we love our new home and couldn’t have done it without her.
— Corinne & Dan B.
We had already been searching on our own for over six months when we met Jen at an open house. She was incredibly kind and honest from the start and we knew she had our best interest at heart. Searching for a home in San Francisco is nearly impossible and Jen kept us optimistic through the challenging times. She helped us to focus in on our priorities as we waffled between ideas and losing our minds. We ended up finding an incredible home that our family and friends agree, couldn’t have been a more perfect fit for us, even down to the red front door and a palm tree in the backyard. Jen helped us pull the trigger and also worked at light speed, because this is San Francisco and timing is everything. For anyone who is on the search in this crazy city we love, we highly recommend Jen and also wish you the best!
— David and Anna G.
Jennifer was an indispensible guide for us as we navigated the treacherous waters of San Francisco’s real estate market. She helped us target our search, filter through the listings to find the right matches for our preferences and budget and schedule next-day visits to see properties before they were scooped up. After a few short weeks, once we had found the home we wanted, Jennifer helped us craft the right offer and ensured we were able to win the property without blowing through our budget. She was particularly proactive throughout closing, ensuring we met our deadlines, completed the necessary paperwork, and reviewed disclosures and inspection reports thoroughly to ensure there was no buyer’s remorse later. Since moving in, Jennifer has continued to be a valuable resource, recommending contractors, keeping us up to date on market trends, and letting us know about interesting events happening in our area. As first-time San Francisco home buyers, we were grateful to have such an experienced, capable agent. We would definitely use her again and recommend her to our friends and neighbors.
— Matt and Grace V.
Jennifer is a fantastic agent. She is incredibly responsive and makes her clients feel like her friends, investing in the success of every bid. Jennifer realizes how important the decision to buy a home is and never loses sight of that. More importantly, she is both knowledgeable about the SF market and willing to admit when she doesn’t know and go find out! I couldn’t imagine a better resource for your home buying experience.
— Nick C.
I was a first time home buyer and pretty nervous about the whole process, but Jennifer was incredibly helpful and knowledgable, was full of good advice, and guided me through the whole thing with the patience of a saint. So now I have a new home that I love, and a new friend!
— Kelly G.
Jennifer really put her shoulder into marketing my smaller property and did her homework to get me the best offer, then gave me great advice on selecting a buyer. I’ve already recommended her to my friends looking to sell.
— Will B.
My husband and I had been passively looking at apartments and really were not very impressed with the real estate agents that were showing open houses, until we came across Jennifer! After meeting Jennifer on a random Sunday through an open house she had put on, I immediately told my husband, “now SHE’s an agent I would work with”! Jennifer was not only well organized and friendly, she asked the right questions, was professional and knowledgeable! When we did start working with her, I found her to not only be completely on top of lender timelines and requests, disclosure documents, etc, she truly was a partner throughout the process and made it feel like any potential delays or mishaps was not our problem but something she was dedicated and committed to follow-up on. Since buying our place, I’ve already recommended her to several of our friends!!
— Jill F. and Ryan M.
Jennifer managed the sale of my Russian Hill condo and exceeded my expectations. Not only is she is a pleasure to work with, but her creative marketing strategies, professionalism and solution-oriented approach are second to none. I highly recommend working with Jennifer if you are buying or selling - her knowledge of the San Francisco market and negotiating expertise will lead you to the top.
— Joanna K.
When I began my home search over a year ago, I was enormously fortunate to find Jennifer Ferland, easily the best broker I’ve ever met. Jen is hardworking and tenacious, but she is also the sweetest and best-natured person you’re likely to meet. She is conscientious and efficient, but also fantastically patient and sensitive to every whim of a difficult client (me). At times, I’ve felt as if she’s my real estate therapist, not simply another pavement-pounding broker.
— David K.
I just purchased my first apartment and used Jennifer Ferland, and I could not have been happier with my experience! I spent several weeks going to open houses on my own and met Jennifer at an open house she was managing. We hit it off immediately and I asked for her help. She was amazing! She let me move at my own pace and was extremely helpful throughout the whole process. Once I found the right place and was ready to make an offer she expertly guided me and made sure I was comfortable and informed. She was truly there for me each step of the way, right down to closing. Her enthusiasm, professionalism, sense of humor and patience all made my experience as a first- time homebuyer an overwhelmingly positive one. I will use her for all my future real estate needs and highly recommend her to anyone who is looking for a Realtor.
— Amanda W.
Jen is the best broker I’ve ever had! Super patient and always put her client’s interest first. I would highly recommend her!
— Kelly S.
Without a doubt Jennifer is the perfect realtor. She never got impatient with my very long list of requirements, she was always very professional but also fun. My deal became very complicated because of a very strict HOA board, but because of Jenn’s knowledge, coaching, and perseverance she single handed made my deal work. The best part is she has become a very close friend!
— Jeff S.
Is there an option for 10 stars? Because Jen Ferland absolutely deserves each and every one of them. Jen Ferland is not only a consummate professional and highly skilled broker, but an incredibly friendly and fun person. You’ll enjoy all the time you spend with her. She’s trustworthy (something you absolutely cannot take for granted in real estate), hard-working, and knows the city.
— Adam B. and Nathan S.
Without question, Jennifer made a very stressful journey a much more pleasant experience. I would not only recommend Jennifer to everyone but I applaud her as a broker and as a person. She is knowledgeable and a great person who’s sincere goal is not just to make a sale, but to help find a home that exactly suits your needs.
— John M.

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