Kind Words from Clients

“Jennifer was simply fantastic — We honestly cannot say enough about her and how critical she was to this process. As recent transplants from New York, we needed a lot of education getting up to speed on the San Francisco market. From the moment we first met, Jennifer brought enthusiasm, trust, energy, and insights to guide us along the way. When there were moments we were unsure what to do (and there were plenty) we turned to her. Jennifer guided us with patience and persistence until finally finding an apartment in the exact building we had our heart set on. She then guided us through the offer process with killer instincts and support. Her ideas of what, where, and when to be looking also nailed it. If you’re going into a home-buying process, Jennifer is on your team and you know it. We couldn’t have done this without her and we can’t recommend her enough!”

— Molly and Nick M.

Jen is the best!! We could not be happier with the entire experience of working with her to sell our home in San Francisco. From the first meeting, all the way through to the closing and beyond, Jen expertly guided us through the process informing us of key details and helping us make quick decisions. All the way through I was confident that the marketing materials she created, the photography, staging, documentation, pre-marketing etc. was first rate so that our home was presented in the best possible way to the right audience. No detail gets past Jen - she is on top of everything! She is an expert negotiator - our sales price literally exceeded all of our expectations! She is a true partner that works above and beyond to offer her clients the absolute best experience. And with her positive attitude, can-do approach, she is an absolute delight to work with. I truly can’t sing her praises enough and highly recommend her for both selling or buying a home.                                                                                              — Ceci and George P.

What my clients are saying

  • “Jennifer is a fantastic agent. She is incredibly responsive and makes her clients feel like her friends, investing in the success of every bid.

    Jennifer realizes how important the decision to buy a home is and never loses sight of that. More importantly, she is both knowledgeable about the SF market and willing to admit when she doesn’t know and go find out! I couldn’t imagine a better resource for your home buying experience.”

  • “Jennifer is the quintessential real estate professional who consistently goes above and beyond to find the perfect home and get the best deals for her clients!

    She is so very honest and will not just try to sell you something that is not for you. Jennifer gives it to you straight even when it's not exactly what you had hoped to hear but that's what we really appreciated most. She truly wants to see her clients happy and find their dream home. We found ours and couldn't have done it without her!”

  • "Jennifer managed the sale of my Russian Hill condo and exceeded my expectations. Not only is she is a pleasure to work with, but her creative marketing strategies, professionalism and solution-oriented approach are second to none.

    I highly recommend working with Jennifer if you are buying or selling - her knowledge of the San Francisco market and negotiating expertise will lead you to the top.”

  • “I cannot speak highly enough of Jen Ferland! She sold my home in a challenging market environment, and achieved a multiple-offer outcome that absolutely exceeded my expectations.

    Her gracious, winning personality was immediately apparent, and she was a joy to work with. Most crucially, she is a tremendous professional with the expertise to generate successful sales for her clients - thoroughly knowledgeable about the local real estate environment, a savvy strategist about how best to market (in turn leading to phenomenal results), she has a refined sense of taste to guide aesthetic preparations, always acts with a high level of integrity, is a skillful negotiator who seeks win-win solutions but is wholly no-nonsense, and, being slightly OCD myself, she is detail-oriented to a level that was positively delightful.”

  • "Jenn more than helped just sell our San Francisco condo, she helped provide a sense of peace and calm (in a timely and professional manner) in the midst of one of the most chaotic times in life.

    Since day one of meeting Jenn, she was honest, responsive, clear, concise, and full of integrity. She treated us with a white glove service that no other realtor we had in the past compared to - by far the most professional Compass agent we’ve worked with. If you are looking for a true professional that cares and puts your interests before all things, Jenn is the person for you.”

  • "We were immediately drawn to Jen’s generous laugh, positive spirit, and knowledge of the vagaries of the San Francisco real estate market - and knew instinctively that she would be someone great to have on our side as first-time home buyers in a competitive market.

    Jen continually impressed us with her responsiveness, dedication, and great eye to detail and visual aesthetics. She seemed to always be thinking about us as she saw new inventory coming onto the market on broker tour or received off-market opportunities. Jen was our cheerleader and worked tirelessly to identify compelling options. She always provided her opinion, but never made us feel uncomfortable with it. If you want a realtor that is on your side through thick and thin, Jen’s the one!”

“As Marin natives, we knew we wanted our family to land in a home where we could benefit from all the beauty this county has to offer. But we had no idea that working with Jen would lead us to buying our dream home nestled in the Mill Valley Redwoods, all while being in the middle of one of the hottest real estate markets Marin has ever seen. When she first sent us the listing, we almost immediately dismissed it for a few different factors. But because she had been working with us for months, she knew it hit all the aspects of a home we desired.

This was the third offer on a home and although we felt that the third time’s a charm, we knew there would be work to make sure we were the chosen buyers. This was a complex deal and Jen worked tirelessly for several days as we negotiated to come to an agreement that both us and the seller would approve. During a home buying process, your agent gets involved in the most important decisions of your life, and we couldn’t have imagined a better person to help us navigate these moments.

We said it over and over, that we felt as though we were her only clients during the time she worked with us. But as a seasoned agent, she had been supporting multiple other clients the entire time - it just never made us feel that way. Any potential buyer would be lucky to have someone that is so dedicated to finding them their next home. We couldn’t recommend her enough and feel as though as lucky as we were to have landed our dream home, we were equally as lucky to have landed her as our agent.”

                                                     — Marian and Haider N.

“Jennifer is a fabulous agent. She is the sole reason we received a sales price which was significantly higher than expectations. Our parents lived in their home in Daly City for over 60 years and it was in need of many cosmetic improvements and upgrades. We were somewhat apprehensive about making a sizable investment in the house but Jennifer convinced us that the house would sell more quickly and for a higher price with the improvements. And, indeed it did. We received numerous offers after one open house weekend at phenomenal prices. The close was fast and Jennifer babysat the transaction through to closing. We were extremely pleased. Jennifer is a great technical agent in that she understands the market, pricing and transaction details, so well. But even more impressive, is her ability to work with all the various parties involved. We very much enjoyed working with her and appreciated the support and her ability to get the job done. There are so many decisions, actions and tasks needed for sale and she handled all of them professionally and with consideration and compassion. She handled all the details so we didn’t have to. She is the best!”

— Carol B.

“Jennifer helped us buy our first home in San Francisco and we are so thankful that we got to work with her! Throughout the whole process she was always patient with us, managing expectations while keeping us sane at the same time. She kept up with our changing tastes over the course of many months, and always had our needs in mind when previewing listings. As first time home-buyers her experience and expertise was especially helpful—we could always trust Jennifer’s opinion when she reviewed disclosures in detail with us. After our closing she continued to check in on us regularly, reaching out to the selling agent on our behalf when necessary to ensure our transition into our new home was as smooth as possible. Thank you so much!!”
                                                              — Stephanie & Vincent S.

We worked with Jennifer to sell our condo in San Francisco as we planned our move out-of-state. Jenn was an absolute professional throughout the entire transaction and obtained a significantly higher sales price than we expected. We were able to leave our keys with her at the beginning of the listing process and Jenn coordinated the entire sale with us while we were 1,000 miles away. She maintained a regular, scheduled communication cadence, which was very much appreciated. Jennifer handled our “last-minute” plans to sell our condo with ease and was able to coordinate professional staging and updates in a timely manner, enabling us to sell the condo in advance of the holiday lull. Early on, we considered using a discount brokerage. We’re extremely thankful that we didn’t, as Jenn completely streamlined the sales process and undoubtedly maximized our profits. We hope to work with Jenn again in the future. You should not hesitate to work with her - she’s a serious rock star.

                                                     — Jason & Anna C.

“There are some people who come into your life, and you first think they’ll be a part of your journey only briefly or for a certain purpose before parting ways. That is not Jennifer! My husband and I met her two years before being serious about our search for a forever home in San Francisco, and when we first met her, we didn’t even realize we’d use her as our realtor. Jennifer’s kindness, care, persistence, patience, and knowledge of the market led us to keep in touch with her and ultimately let her know that we wanted to move forward together when we were ready to seriously search for the perfect house. She listened to us, noted what we wanted and what we *didn’t* want, and helped us consider properties that fit what we were looking for—even if we didn’t consider them ourselves at first.

Our first bid was not successful, and having Jennifer to turn to in the wake of the bad news made us all the more confident we had a professional on our side who was determined to see us find our perfect place in the City. Since our first bid was also the very first house we toured as serious buyers, we then got to know Jennifer even better while touring the next eight or so properties. As a parent herself, Jennifer also knew what to look out for in considering a property’s features from the parents’ perspective, leading us to realize on a tour that one serious contender was immediately out because of a concrete ledge that would be unsafe for small children.

Finally, on the last tour together, Jen prefaced the tour with an enthusiastic “I *love* this house for you!” And we loved it, too—so much that we put an offer down. She really knew what we were looking for and what we needed, and knew this house fit us as a family, giving us each the details or amenities we wanted. She also played a mean game of hardball, knowing others were interested in the property at the same time we were, and her clever strategy paid off: The house was ours just fifteen hours after we submitted our offer!

We worked with Jennifer for all of a month and a half before our offer was accepted, but in that time, we realized we had an advocate on our side who not only wanted to see a deal through, but see that it was the right deal for us, too. Jen has not only been a wonderful agent for us, but a wonderful friend, and she helped make our closing night such a special one in our new home. We wouldn’t be “home” without Jennifer Ferland, and cannot recommend her highly enough.”

— Karma and Asit P.